About

Built for Georgia. Built to be different.

HOA-ADR exists because most homeowner association disputes shouldn't end up in court — but when the only alternatives are giving up or hiring a lawyer, that's where they go.

A typical Georgia HOA assessment dispute might involve a few thousand dollars. By the time it gets to superior court, both sides have spent more on attorneys than the assessment itself was worth. The association loses goodwill. The owner loses sleep. Nobody really wins.

We built HOA-ADR specifically for this kind of dispute — the kind that's too important to ignore but too small to litigate. Our process is faster than court, dramatically less expensive, conducted virtually by default, and produces results that are binding under Georgia law.

We're not trying to replace lawyers. We're trying to give homeowners and associations a real option for the disputes that fall through the cracks of the legal system — the ones where a fair, fast, affordable resolution matters more than winning in court.

Our Principles

Four commitments we won't compromise on.

Speed

Most cases resolve in 30 to 60 days. Court would take a year or more. We hold ourselves to tight deadlines at every stage — and we publish them so you can hold us to them too.

Transparency

Every fee is published. Every procedural step is in the rules, freely downloadable. No surprises, no hidden costs, no opaque processes. If we change the rules, we tell you why.

Neutrality

Our mediators and arbitrators are bound by strict disclosure rules. They don't represent associations, they don't represent owners — they represent the process. Either party can challenge an appointment.

Plain Language

You shouldn't need a law degree to understand what's happening to you. Our forms, our guides, and our communications are written for the people involved — not for lawyers.

Our Neutrals

Who decides your case.

Every mediator and arbitrator on our roster meets a published standard — no exceptions, no shortcuts.

Qualifications we require

  • Minimum 5 years of relevant experience in real estate, property management, or HOA/condo law
  • Completion of HOA-ADR's training program covering Georgia statutes, governing documents, and procedure
  • Specific training in conducting fair virtual proceedings, including assessing demeanor through video
  • Continuing education completed annually
  • No active conflicts of interest with associations or law firms regularly serving them

How we protect neutrality

  • Disclosure required at appointment — relationships, prior involvement, or financial interests
  • Continuing duty to disclose anything that arises during the proceeding
  • Either party may challenge an appointment within 5 days, no reason required for a first challenge
  • HOA-ADR does not assign neutrals based on party preference or repeat-customer relationships
  • All neutral decisions are reviewable on the limited grounds in O.C.G.A. § 9-9-13
Legal Authority

Operating under Georgia law.

Georgia Arbitration Code — O.C.G.A. § 9-9-1 et seq. Provides the legal framework under which our arbitration awards are binding and confirmable as court judgments.

Georgia Property Owners' Association Act — O.C.G.A. § 44-3-220 et seq. Governs the substantive law most often at issue in HOA assessment disputes.

Georgia Condominium Act — O.C.G.A. § 44-3-70 et seq. Governs condominium associations and the assessment-recovery procedures available to them.

Citation requires verification — consult an attorney for legal advice on your specific situation.

Have a dispute that fits this?

If your governing documents include an ADR clause, or both parties are willing to use one, we can typically have a neutral assigned within 5 business days of filing.

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